Frequently Asked Questions
The Process
What makes SnapTrax® extensions different from others on the market?
SnapTrax® extensions are handmade and customized to match your unique hair color and texture. Unlike mass-produced extensions, this ensures a seamless blend and natural look that lasts longer and feels more comfortable.
How long does the installation process take?
The installation of SnapTrax® typically takes about 30 minutes. Contact us at (949) 684-7777 or hello@snaptraxhair.com to schedule your consultation and learn more about the process.
How often do SnapTrax® extensions need to be maintained?
Maintenance, or “move-ups," for SnapTrax® extensions are recommended every 5 to 7 weeks. This quick process typically takes just 5 to 10 minutes in the salon chair.
How do I install Snaptrax® after purchasing?
Almost any stylist that knows how to install beaded extension methods can install your hair extensions, but please note we do not guarantee their work. We suggest only using a SnapTrax® certified stylist for installing and maintaining your custom hair extensions.
Maintenance
Are SnapTrax® extensions suitable for all hair types?
Yes, SnapTrax® extensions are designed to blend seamlessly with various hair types, from fine to thick. Our customization process ensures a perfect match, enhancing your natural hair texture without weighing it down.
Can I dye my SnapTrax® hair extensions?
We do not recommend this, as our hair extensions are bespoke, handmade pieces. Once dyed, we cannot guarantee a flawless and seamless blend into your natural hair.
How often do SnapTrax® extensions need to be maintained?
Maintenance, or “move-ups," for SnapTrax® extensions are recommended every 5 to 7 weeks. This quick process typically takes just 5 to 10 minutes in the salon chair.
How do I install Snaptrax® after purchasing?
Almost any stylist that knows how to install beaded extension methods can install your hair extensions, but please note we do not guarantee their work. We suggest only using a SnapTrax® certified stylist for installing and maintaining your custom hair extensions.
Collaborations
I'd love to learn about UGC opportunities. Who do I contact?
We're so happy to hear that you're loving your extensions and are interested in creating content. Please reach out at hello@snaptraxhair.com using the subject line "UGC Creator Submission" with your portfolio for consideration.
Do you have a brand ambassador program?
We do! Please reach out to hello@snaptraxhair.com, with "Brand Ambassador Submission" in the subject line.
What should I do if I have more questions not covered here?
If you have any additional questions or need further assistance, please don't hesitate to reach out to us at (949) 684-7777 or email us at hello@snaptraxhair.com. We're here to help and ensure you have all the information you need about SnapTrax® extensions.